Welcome to EngageLab — the home for insights, ideas, and real-world stories from the TaskByte team.
Here, we explore the evolving world of customer engagement — from hyper-local automation and SMS strategy to the future of AI-powered marketing. Every post shares something we’ve learned from helping brands turn everyday interactions into measurable ROI.
Local at Scale: The New Blueprint for Multi Location Marketing
Local marketing used to mean flyers, window clings, and hoping people walked by. Now, your customer’s “Main Street” lives on their phone—and every location in your brand can feel like the neighborhood favorite. In this blueprint, we’ll break down how to use hyper-local messaging, smart data, and automation to give each store its own voice at scale, so every customer gets offers that feel personal, timely, and right around the corner.
When Customer Behavior Outpaces Technology Cycles
This featured image shows a simple SMS message that clients can use to engage customers.
The End of the Loyalty App: Why the Future Belongs to Frictionless Engagement
The End of the Loyalty App: Why the Future Belongs to Frictionless Engagement
Turning Texts Into Transactions: Why Interactive SMS Actually Works
Turning Texts Into Transactions: Why Interactive SMS Actually Works