Survey intelligence by TaskByte
Know what customers really mean.
Every response rolls into one clear picture — NPS, ratings, and the exact words behind them. Then Tabi, your AI teammate, turns feedback into personal replies that bring customers back.
Post-visit survey
Slice House Pizza Co. · All locations
From answers to action
From “how are we doing?” to “here’s what to do next.”
No spreadsheets. No stitching feedback from six tools. Survey Intelligence turns every answer into a sharper operating decision — and every unhappy customer into a second chance.
Send the right survey at the right moment.
Watch NPS and ratings move in real time.
Tabi analyzes every response and briefs you.
Send an AI-drafted personal reply in one click.
Turn a good moment into a five-star review.
The signal, not the noise
Every score has a story behind it.
See the trend, then zoom in. Compare locations side by side, catch a dip before it becomes a pattern, and trace it to the exact customer moment that moved your number.
All locations · last 90 days
Customer sentiment
Built for the morning huddle
One survey. The whole picture.
Scores, ratings, opt-ins, and the themes customers keep bringing up — everything a franchise owner needs before the first coffee is cold.
Your AI analyst on call
Tabi reads all 1,284 responses. You read one brief.
One click, and Tabi distills every answer into strengths worth celebrating, watch areas worth fixing, and recommendations your team can run this week — each backed by real customer quotes.
The vast majority of customers are highly satisfied, with a strong NPS and overwhelmingly positive ratings driven by order accuracy and friendly service. Key areas for attention are minor inconsistencies in deep-dish cook time and perceived pricing at the Midtown location.
Strengths
- Exceptional order accuracy, with nearly all orders received exactly as placed.
- Outstanding pickup timeliness — most customers get their order at or before the estimated time.
- High overall satisfaction, reflected in a strong NPS and a high share of 5-star ratings.
“Order was correct and ready earlier than expected.”— Avery R.
“Always good pizza.”— Dan Z.
Watch areas
- Minor but recurring feedback on deep-dish cooking time and topping distribution.
- A handful of customers perceive pricing as high, which may limit order frequency.
“Cook the pizza a bit more — our deep dish was a bit undercooked.”— Leslie S.
“If it were more reasonably priced I would order more often.”— Gregory B.
Recommendations
- Reinforce kitchen training on consistent deep-dish cook times and precise topping application.
- Standardize portioning for complimentary items like dipping sauces to prevent small misses.
- Coach staff to highlight current promotions and value specials during pickup interactions.
The useful kind of detail
Click a customer. See the whole conversation.
Every respondent comes with their score, their stars, their exact words — and their follow-up status. Nothing slips through, and nothing waits until next quarter.
Make every response count
Your next best customer conversation is already waiting.
See how franchise teams use TaskByte to turn feedback into visits, loyalty, and five-star moments — automatically.
Book your personal walkthrough